Check-in is at 3:00 pm, and Check-out is at 12:00 pm.
We have 24-hour parking. *Space included in the stay, subject to availability by occupancy.
Breakfast is not included in all our rates.
Smoke-free hotel; smoking is prohibited inside the rooms, on the terraces, and in the hotel's common areas.
WiFi speed is 30 MB.
The electricity voltage is 110 V.
Our plugs are duplex.
We have a luggage storage service, but we do not store valuables. For over 24 hours, $15 USD per day is charged.
Transportation service has an additional cost of $1,300.00 MXN. From the airport to the hotel.
The pets per night will cost $15 USD (taxes included).
Pets will only be allowed for dogs not exceeding the maximum weight of 15 kg (33lb).
Pets must be up to date with vaccinations and deworming; a copy of the vaccination record will be requested at the front desk.
Only one pet per room is allowed.
All pets must have their own sleeping equipment. Pets are not allowed to climb or sleep on the furniture in the room.
Pets must always be accompanied by their owner; leashes are required in the hotel's common areas.
Room cleaning services will be performed when the guest and the dog are out of the room; pets are not allowed to be left alone.
Using the bathroom to groom or shower the pet is not allowed.
Each pet must have its accessories for eating and drinking water. The use of glassware in the rooms for this purpose is not permitted.
An additional cost will be applied in case the pet causes any damage to furniture, rooms, or the interior of the property.
Dogs must be friendly and non-aggressive with other animals and people. If the pet attacks any person and/or pet, the guest agrees to assume the responsibility and possible expenses generated.
Pets are only allowed in the designated area of the rooftop.
The hotel is not responsible in case of loss, accident, illness, and/or death of the pet.
Payment methods: Credit card, debit card, cash (Visa, Mastercard, and American Express), and bank transfer.
Our rates and amounts are in US dollars and Mexican pesos.
16% of VA, ISH, and environmental sanitation are not included in the rates.
